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Essex Coverage
Based in Chelmsford

01245 398 466
Sales and Lettings

Mon - Sat :8.30-17.30
Always open Online

Covid

COVID-19: An Update for Chelmsford Buyers and Sellers From Essex Homes And Lettings

We are delighted that Essex Homes And Lettings are able to remain open for market appraisals and viewings, however, we realise that we also have a social responsibility beyond that of being your local estate agent and recognise that as a buyer or seller, you will have concerns given the current situation with COVID-19.

We want to reassure you that the team at Essex Homes And Lettings will be following the Government’s health and safety guidelines thoroughly and ultimately will always ensure the wellbeing of our clients, our team, and our community comes first.

At the time of writing, it has been announced that restrictions around property viewings and transactions remain as per guidance given earlier this year. However, COVID-19 has not gone away and as yet there is no vaccine, so we will be carrying out our business in an extremely safe and highly-managed way to ensure our clients and staff are protected at all times.

Viewings

We are regularly reviewing updates on viewing guidelines from the Housing Minister, and will always ensure these guidelines are followed to the letter. Currently we will be adhering to the following:

Social distancing (2 metres) will be observed at all times. Our staff may remain outside the property whilst the viewing takes place.

If you would prefer to view a property virtually – we do offer this option.

Viewing LimitsAll viewings will be limited to either one viewing per property per day OR viewings will be scheduled apart, for example, with a delay between each viewing.

Time Limits: The time viewers spend inside a property will be limited to an absolute maximum of 30 minutes.

Viewing Numbers: We will allow a maximum of two people inside a property along with the owner or member of our team.

Contactless Viewings: Vendors will be asked to leave cupboards and doors open so that viewers to the property do not need to touch them. Viewers will be asked not to touch surfaces unnecessarily.

PPE: Our team members will wear gloves and masks while conducting viewings. PPE will be available for viewers if they do not bring their own.

Health Declaration: Vendors and viewers will be required to sign a declaration, stating that they do not have any COVID-19 symptoms.

Market Appraisals:

There are no specific valuation guidelines but we are undertaking similar precautions to our viewings procedure.

Further information:

As soon as we receive updates, we will provide further information.

Guidance for Sellers:

If your property is already on the market or is shortly coming to market, please reassure potential buyers by making sure your home is clean and safe to view. 

Still deciding whether now is the right time to buy or sell?

The team at Essex Homes And Lettings will be delighted to talk you through your options. We appreciate your circumstances may have changed or might be difficult right now, but we can help you talk it through in confidence. 

We want to help you make an informed decision, so please call us for an informal chat on 01245398466 or email us at sales@essexhomesandlettings.co.uk.

Above all, please continue to stay safe.

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